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What is an eSIM?
An eSIM is a digital SIM card built into your phone. No plastic, no swap, just scan a QR code and you're connected.
Can I keep my phone number?
Yes. Your physical SIM stays active for calls and texts on your home number; the HORNO eSIM handles your data.
When does my plan start?
When your device first connects to a local network in your destination country.
Can I top up?
Yes, buy another plan from your dashboard any time before or after your trip.
